Hi there, I need to talk about my order.
I received a burger, but it’s cold.
I’m really sorry about that!
That’s not the experience we want for our customers.
When did you order it?
I ordered it about 30 minutes ago.
Thanks for letting me know.
I’ll get you a fresh burger right away, and I’ll make sure it’s hot this time.
Would you like a drink while you wait?
Yes, please!
A lemonade would be nice.
Great choice!
I’ll get that for you along with the new burger.
It should only take a few minutes.
I appreciate your help with this.
No problem at all!
Let me take care of it and I’ll be right back.